Best Web Hosting UK

Freelancers, digital professionals, and just about anyone who needs an online presence can’t operate without web hosting to keep their businesses visible and accessible.

Website hosting companies offer space on the internet on which to build your website. Not only do they give you the space, but they also maintain and protect your site from hacking and malware attacks.

The service provider you choose largely depends on your business model, business size, and site performance requirements, and choosing one can be daunting.

We signed up for and live-tested several web hosting companies, weighing each company’s essential features against its competitors’ to help you select the best web hosting UK service for your needs. We have done the same thing for other countries; you can have a look here:

Best Web Hosting UK Services in 2020 – Reviews

Here are 10 of the best web hosting UK service providers in 2020. We’ve compared their essential features, including web space provisions, site performance, cost, support options, and free extras.

1. Hostinger

Hostinger Logo

www.hostinger.com

Key Features

  • Starting at $0.99/month (discounted from $9.99/month)
  • Support: phone, customer support tickets, live chat
  • 100 GB bandwidth
  • 100 GB SSD storage
  • One email account
  • Daily backups
  • DNS management
  • Free domain registration
  • Free SSL certificate
  • Github integration
  • LiteSpeed caching
  • MySQL database
  • One website
  • SSH access
  • WordPress acceleration (LSCWP)

Hostinger, first launched in 2004, is an incredibly affordable European web hosting service. For only $0.99/month, you get guaranteed 99.9% uptime, 100 GB of SSD storage, and 24/7/365 customer support, among other excellent features.

As they have a server here in the UK, the speeds are phenomenal. They now understandably boast over 29 million customers in 178 different countries largely in part to their affordability and intuitive setup that’s perfect for newbies to master.

Let’s not forget the hassle-free 30-day money-back guarantee that’s available should you change your mind.

Pros

  • Affordable
  • Excellent multi-lingual customer support
  • Easy-to-use interface
  • Free domain name registration and website builder

Cons

  • Hard to-get-used-to custom control panel
  • Payment terms are unclear

2. Siteground

SiteGround logo

www.siteground.com

Key Features

  • Starting at $6.99/month (discounted from $14.99/month)
  • Support: phone, customer support tickets, live chat
  • Unmetered bandwidth
  • 10 GB SSD storage
  • Daily backups
  • Free CDN
  • Free email
  • Free SSL
  • Managed WordPress
  • Unlimited databases

SiteGround is a top-rated hosting service with notable site loading times. It’s ideal for people who need an easy-to-use CMS platform. When it comes to hosting packages, Siteground offers shared hosting, cloud hosting, reseller hosting, WordPress hosting, and e-commerce hosting.

The starter plan costs $6.99/month and is good for one website, giving 10 GB of SSD storage, free email, free CDN, and a 100% renewable energy match. You can also customise your hosting setup to improve your site’s loading speed.

Should you experience any problems, you can reach Siteground customer support by phone, live chat, or tickets, and they are noted for their top-notch customer service. Most importantly, they are GDPR-compliant, and come with a convenient 30-day money-back guarantee should you wish to opt-out.  

Pros

  • 100% uptime since 2014
  • Excellent site loading times
  • Eco-friendly green energy commitment
  • Free site migration

Cons

  • Higher renewal fees
  • Limited shared hosting options

3. A2 hosting UK

A2 hosting logo

www.a2hosting.com

Key Features

  • Starting at $2.99/month (discounted from $8.99/month)
  • Support: phone, customer support tickets, live chat
  • Unmetered bandwidth
  • 100 GB SSD Storage
  • Free CDN
  • Free site migration
  • Free SSL certificates
  • Free website builder
  • One website
  • Staging environment
  • Unlimited email accounts

A2 Hosting is another web hoster with guaranteed 99.9% uptime, fast global servers, excellent customer support, and stellar performance with CMSs, especially WP.  

They offer shared, VPS, dedicated, and reseller hosting, with their basic plan starting at a mere $2.99/month. Their super-fast servers enable site loading speeds 20 times faster than their competitors’ as they have four global data centres and leverage SSD storage and custom caching to improve your site’s speed.

You can reach a2 Hosting via phone, customer support tickets, and live chat should you need assistance with setting up or running your site.

Pros

  • Choice of data centre location
  • Excellent for solopreneurs, bloggers, and Windows-based projects
  • Super-fast site loading speeds
  • Unique, hard-to-find-elsewhere features like plugins for CMSs and built-in caching

Cons

  • Uptime commitments could do with some improvement
  • Doesn’t charge in Sterling

4. Greengeeks

GreenGeeks logo

www.greengeeks.com

Key Features

  • Starting at $2.95/month (discounted from $9.95/month)
  • Support: phone, email, customer support tickets, live chat
  • Unmetered bandwidth
  • Unlimited SSD storage
  • 300% green energy match
  • Free CDN
  • Free domain registration
  • Free nightly backups
  • Free SSL certificate
  • LSCache
  • One website
  • Unlimited data transfer
  • Unlimited databases
  • Unlimited email accounts
  • WordPress Installer

GreenGeeks, founded in 2008, has grown rapidly due to their global reach with multiple data centres, great site performance, top-rated customer service levels, and – unique in this industry – their commitment to green business practices. They put three times their energy consumption back into the grid through wind energy!

This hosting service also offers unlimited storage and bandwidth, excellent uptime guarantees, a free domain name with your first year’s subscription, and free email accounts even with their starter plan of $2.95/month. Additionally, they make use of SSD storage, free CDN, and power-caching.

They also have 24/7 customer support, which enables you to contact one of their hosting specialists through phone, live chat, support tickets, or email. Coupled with the 30-day money-back guarantee, we’d say they’re worth a try!

Pros

  • Eco-friendly green hosting
  • Excellent, A-rated performance
  • Newbie-friendly
  • Responsive customer support

Cons

  • Doesn’t charge in Sterling
  • Non-refundable setup fees

5. Kinsta

kinsta logo

www.kinsta.com

Key Features

  • Starting at $30/month
  • Support: customer support tickets, live chat
  • Unmetered bandwidth
  • 10 GB SSD storage
  • 24 global locations on Google Cloud
  • Auto daily backups
  • Auto DB optimisation
  • Cache plugins
  • Free CDN
  • Free site migration
  • Free SSL certificate
  • Hack and malware removals
  • PHP 7.4 support
  • Self-healing
  • Site cloning
  • SSH access
  • Staging environment

Kinsta is easily the best WordPress hosting service out there today.

Their infrastructure runs on the Google Cloud with 24 global server locations and 99.9% uptime guarantees. They’ve also added the latest PHP and DB features, automatic backups, and to improve site performance, integration with KeyCDN and an in-house caching plugin.

They haven’t skimped on security as they utilise the Google Cloud firewall, DDOS protection, and GeoIP blocking as well as free SSL certificates. If your site succumbs to a virus or hacker attack, they’ll also fix the problem for free.

Kinsta hosts leading companies like Tripadvisor and FreshBooks. They are expensive compared to similar web hosting services but have impressive features that more than make up for the price.

Pros

  • Easy-to-use interface
  • Excellent online customer support
  • Includes automatic and manual backups
  • Superior security features

Cons

  • No multi-site support on their most affordable plan
  • Relatively expensive

6. Bluehost

Bluehost logo

www.bluehost.com

Key Features

  • Starting at $2.95/month (discounted from $7.99/month)
  • Support: phone, customer support tickets, live chat
  • Unmetered bandwidth
  • 50 GB SSD storage
  • 5 email accounts included
  • Free domain registration
  • Free SSL certificate
  • One website

Bluehost is one of the oldest hosting services, having launched in 2003. They offer generous storage of 50 GB, a free domain, free email, free SSL certificates, and shared, VPS, dedicated, and WP hosting.

This veteran in the web hosting industry also has excellent 24/7 customer support, and uniquely, a ton of information and free scripts to help you run customised websites.

Sadly, since EIG took over, Bluehost’s services have rapidly deteriorated. Still, they are working hard to repair the dent in their reputation caused by the lack of quality hosting solutions and consistent customer service. However, we would not recommend them for the UK market as they currently have no data centres in the region.

Pros

  • Affordable
  • Tons of free scripts for blog support, social media networking, message forums, and mailing lists
  • Super-fast performance
  • Email accounts and storage included

Cons

  • Servers are in the US
  • No free site migration

7. Cloudways

Cloudways logo

www.cloudways.com

Key Features

  • Starting at $10/month
  • Support: customer support tickets, live chat, forums, call-backs
  • 1TB bandwidth
  • 25 GB SSD storage
  • 24/7 real-time monitoring
  • Advanced caches
  • Auto healing
  • Automatic backups
  • Dedicated firewalls
  • Free CDN
  • Free site migration
  • Free SSL certificate
  • PHP 7 servers
  • HTTP/2 servers
  • Security patching
  • SFTP and SSH access
  • Staging environment
  • Unlimited app installations

Cloudways is known as the techies’ web hosting service. They offer services that allow you to set up, manage, and monitor high-performance websites and apps on their cloud servers.

They also have an in-house CDN and advanced caching. To improve site loading speeds, they use global data caches and SSD hard drives for storage with PHP 7-ready and HTTP/2-supported servers.

Cloudways also has an excellent customer support department which you can reach via live chat, online messaging forums, and customer support tickets, and 24-hour callbacks.  

Pros

  • CMS and apps integration is easy
  • Excellent scalability
  • Flexible pay-as-you-go pricing
  • Free trial period

Cons

  • Challenging to use
  • No email account or domain registration

8. HostPapa UK

HostPapa logo

https://www.hostpapa.co.uk/

Key Features

  • Starting at $3.95/month (discounted from $7.99/month)
  • Support: phone, customer support tickets, live chat
  • Unmetered bandwidth
  • 100 GB SSD storage
  • 2-page starter website builder
  • Free domain registration
  • Two websites

HostPapa is one of the most affordable and scalable web hosting services in the market today. They offer 100 GB SSD storage, free site migration, free domain name, and free SSL certificate for only $3.95/month.

Their hosting solutions include shared, VPS, dedicated, and WP hosting, and all this comes with a 99.9% uptime guarantee. Site performance is impressive with this service provider and features super-fast premium servers as well as fewer accounts per server on their highest plan (Business Pro.)

Should you encounter any problems, customer support is friendly and responsive; reach them by phone, live chat, fax, and customer support tickets 24/7. There is also a 30-day money-back guarantee if for whatever reason you need to cancel.

Pros

  • Transparent pricing structure
  • Excellent speeds
  • Over 100 free mobile-friendly design templates
  • Variety of free, ready-to-use apps and widgets

Cons

  • No automated backup plans on smaller plans
  • Sluggish peak-time customer support

9. HostGator

HostGator logo

https://www.hostgator.com/

Key Features

  • Starting at $2.75/month (discounted by 60%)
  • Support: phone, live chat, fax
  • Unmetered bandwidth
  • Unlimited HDD and SSD storage
  • Free domain registration
  • Free offsite backups
  • Free site migration
  • Free SSL certificate
  • Free WordPress/cPanel
  • One website
  • One-click WordPress installs

HostGator has somewhat of a mixed reputation. Although they’re incredibly affordable, coming in at only $2.75/month for their most basic plan, their service levels have not been consistent, and this has led to mixed customer reviews especially regarding customer support and security. Site loading times are also quite slow in the UK as all their servers are in the US.

HostGator offers shared, VPS, cloud, dedicated, reseller, and WP hosting, and both HDD and SSD hard drives to meet exacting loading speed requirements. They also provide unmetered bandwidth, free offsite backup services, and the option to customise server installations for optimised site speed.  

Contacting HostGator is super-easy – you can phone, live chat, screen share, or fax them and also visit their informative library of video tutorials to help you improve and master your website hosting experience.

There’s also a free 45-day trial period, which makes HostGator worth a try!

Pros

  • Generous 45-day free trial period
  • Free site migration
  • Shared and dedicated servers on both Linux- and Windows-based plans
  • Free offsite backup services

Cons

  • Aggressive, annoying upsells
  • Hidden fees

10. DreamHost

DreamHost logo

https://www.dreamhost.com/domains/uk/

Key Features

  • Starting at $2.59/month for 3-year plan
  • Support: phone, email, customer support tickets, live chat
  • Unmetered bandwidth
  • Unlimited SSD storage
  • Add email for only $1.67 per month
  • Free domain registration
  • Free SSL certificate
  • Preinstalled WordPress
  • WP website builder
  • 3-year, 1-year, and monthly plans

DreamHost is one of the best hosting services globally for reliability, flexibility, and security. They maintain high-quality hosting solutions and adhere to stringent security and privacy laws, providing free SSL certificates and hidden Whois registration details.

DreamHost offers shared, VPS, dedicated, and WP hosting packages with unlimited SSD storage and unlimited bandwidth that run sites 200% faster than similar hosting services. There is also the option of upgrading to a Managed VPS or Fast Cloud Server to unlock faster loading speeds.

Customer service is available 24/7 by phone, email, live chat, and customer support tickets. Existing customers can also contact DreamHost directly when logged into their DreamHost accounts.

The only downside with this hosting service for the UK market is that they don’t have a local data centre. Additionally, you are required to pay the monthly cost for three years in advance to enjoy the discounted pricing. However, they do have the most generous money-back guarantee on the market of 97 days.

Pros

  • Affordable
  • Excellent site performance
  • Generous 3-month money-back guarantee
  • Superior security and privacy features

Cons

  • Servers in the US
  • No email accounts included with the starter plan

How to Find the Best Web Host for the UK

When shopping for a web-hosting service, you’ll first need to decide on the type of hosting service for your business. Your options include:

  • Shared hosting – for individuals or small businesses that don’t need dedicated server space.
  • Virtual Private Server hosting – all the features of a dedicated server, but at the cost of a shared server.
  • Dedicated hosting – perfect for businesses that need a private platform.
  • Cloud hosting – convenient alternative to traditional hosting options that offers businesses on-demand space and hosting services.
  • Reseller hosting – perfect for web developers, who buy large amounts of server space in bulk to resell to their clients.

Whichever server you choose to use, always ensure that you consider your online business model, the SLA that comes with your service, any extra rental costs, and whether you have the option to expand your server space.

Below we delve deeper into other essential factors to consider before choosing the best web hosting UK service for your business.

Server Location

Server location doesn’t have a huge impact on the speed of your website as long as the hosting service is within the United Kingdom. If you’re in London, for instance, and your web hoster is woefully underpowered, it’s worth your while choosing another even if they are in Kent or Manchester.

The best web hosting UK companies should have at least a local server.

Uptime

Uptime is perhaps the most important of all factors, as, without it, customers won’t be able to access your website.

Web hosting services incorporate uptime as a key marketing tool, with some offering a 99.9% uptime guarantee. Don’t take their word for it though; comb through customer testimonials online to get a clearer idea of what to expect.

Disk Space

You should, ideally, find out how much storage space your website will need before you sign up for any service. Disk space or storage will depend on the type of content and amount of content you’ll display on your site, including image and video content.

If your website is small, you may not encounter storage problems no matter the service provider you choose.

Bandwidth and Data Transfer

Bandwidth is an essential consideration as it affects the overall performance of your site.

Ensure that your chosen hosting service can give you adequate bandwidth and free data transfers to keep your site functioning for a good visitor experience. Shared and VPS servers typically offer less bandwidth than cloud or dedicated servers.

Also, consider a service that provides a free CDN to enable you to host your site anywhere with decent speeds.

Speed

A website’s speed refers to the loading time. A well-built site with nicely compressed images and code offers visitors a positive experience and helps you rank on search engines. Website speed largely depends on server performance (bandwidth), server location, and custom integrated scripts that speed up the site’s loading times.

Support

Never choose a web hosting service without understanding what level of customer service they provide. If your service provider does not have comprehensive support systems, it can severely impact your business and lead to a loss of visitors, leads, and hence revenue.

Choose a web host that has proven uptime guarantees (at least 99.9%) and responds to downtime occurrences quickly and efficiently. Ideally, you should be able to reach your service provider by phone, fax, customer support tickets, email, and live chat – 24/7/365.

Security

Your service provider should be able to secure your website from hacker and malware attacks. Ensure that your website is hosted with SSL (Secure Socket Layer) technology that enables data encryption on any data transfers between your website and visitors.

SSL-protected websites display a green padlock and https:// prefixes next to your URL. This security feature is essential not only for e-commerce platforms that receive sensitive user payment and credit card details but also for any website that accepts on-site payments. Search engines like Google even consider SSL when ranking your website as part of improving the user experience.

The best web hosting UK services offer free Domain Validation SSL certificates. Keep in mind, however, that the more secure Organisation Validation (OV) and Extended Validation (EV) SSL certificates are typically charged.